When Custom Help Usually Makes Sense
If you are not sure whether your situation needs a custom solution, these are some of the most common reasons clients reach out to us.
01
I like the design, but I’m not sure the size is right.
Sometimes the standard diameter or length may feel too large or too small for the room, even if you like the overall look.
02
I need the hanging height to work with the space.
For dining areas, stairwells, entryways, or sloped ceilings, the overall drop often needs to be reviewed more carefully.
03
I want the finish or glass color to match the interior better.
Sometimes the shape is right, but the metal finish, glass tone, or overall color needs to work better with the rest of the space.
04
I need several pieces to feel consistent in one project.
For larger spaces or project orders, clients often want multiple fixtures to feel coordinated in size, finish, and overall visual balance.
What We Can Help You Adjust
Depending on the design, we may be able to help adjust the parts that matter most to how the light will actually work in your space.
This may include:
Diameter, length, or overall scale
Hanging drop / suspension length
Finish tone or metal color
Glass color for selected designs
Canopy format for certain models
Quantity and layout coordination for multiple pieces
Selected structural adjustments where feasible
Not every design can be changed in every way, and we prefer to be clear about that early. If a request is feasible, we will review it with you as practically as possible.
What to Send Us to Get a More Useful Reply
You do not need to prepare a full drawing to get started.
In most cases, sending a few key details is enough for us to review whether the request makes sense.
A good starting point can be as simple as:
✓
A product link, screenshot, or reference image
✓
The size you are considering
✓
Quantity needed
✓
Ceiling height
✓
Desired overall drop, if known
✓
Finish or color preference
✓
Shipping destination
✓
Project deadline, if timing matters
If you are unsure about some of these details, that is completely fine. Many clients come to us with only a reference image and basic room information. We can still help review the next step from there.
How We Review a Custom Request
01
We look at the design
We first review the style you like and check what may realistically be adjusted.
02
We compare it with your space
We look at your ceiling height, room scale, and desired drop to see what makes more sense.
03
We confirm the practical details
If the request is feasible, we review finish options, quantity, lead time, and shipping.
04
We reply with the next step clearly
We try to tell you what is possible, what still needs confirmation, and what to do next.
For Projects, Multiple Fixtures, and Coordinated Orders
Custom requests are often not only about one fixture.
For project clients, the bigger concern is usually how several pieces will work together in the same space or across different areas. We help review consistency in size, finish, visual balance, and overall coordination.
Useful for
Dining areas with multiple pendants
Stairwell lighting
Hospitality spaces
Residential projects with repeated fixtures
Designers and contractors managing multiple rooms
Tell Us What You’re Trying to Solve
Whether you are trying to improve the size, adjust the hanging drop, match a finish more closely, or coordinate multiple pieces for one project, send us your reference and a few basic details.
We will review the request, let you know what looks feasible, and explain the next step as clearly as possible.
US: +1 (213) 902-2964 / China: +86 136 3183 4334